Charging reliability is not only about chargers. It is about the entire ecosystem working together, powered by innovation at every level.

As EV adoption accelerates, charging reliability has become one of the most critical challenges facing operators, mobility providers, utilities and charging infrastructure stakeholders. A failed charging session can originate from many sources: hardware issues, software operations, communication failures, interoperability gaps, backend systems, or even user interactions.

Join experts from Laborelec, Kempower, Last Mile Solutions, Hubject and Allego to explore how the different layers of the charging ecosystem interact to create, or undermine, charging trust.

Date and time

🗓️ 23 September 2026
⏰ 11h - 12h (1h)

What will be covered

The webinar will explore reliability through four complementary perspectives:

Hardware Reliability

Robust charger design, serviceability, thermal management and operational resilience.

Operations & Software Reliability

Monitoring, diagnostics, remote support, software updates and predictive maintenance.

Interoperability & Charging Ecosystem Reliability

Interoperability solutions and innovation- from roaming to Plug & Charge -enable a seamless, secure EV journey while driving greater reliability across the charging ecosystem.

System Intelligence 

Cross-layer optimisation, testing, validation and data-driven approaches to improve overall charging performance.

Why attend

During this webinar, you will learn:

• Why EV charging reliability must be addressed as a system challenge rather than a charger challenge.
• How hardware design, software operations, interoperability, system intelligence and innovation influence charging performance.
• Best practices for monitoring, diagnostics, testing and predictive maintenance.
• How data, standardisation and ecosystem collaboration can improve uptime and customer satisfaction.
• Practical lessons learned from field operations and testing activities.

There will be a 20-minute Q&A session at the end where you can bring specific cases for discussion. Our experts will offer their advice, and any questions not answered during the webinar will be handled by email follow-up.

Questions?

Have a question before the webinar? Tommaso Difonzo, Senior eMobility Manager at Laborelec, will be happy to help and connect you with the right expert.

☎️ + 32 483 64 24 90
tommaso.difonzo@engie.com